Hoi An Delicacy Hotel & Spa

The hotel has impeccable service. The staff does everything to make your stay as perfect and comfortable as possible. We were extremely well looked after by Sarah and Susan. The room was very comfortable and quiet. Perfect for a day of rest. The pool was an oasis in the heat of the city. The breakfast was excellent and the rooftop was very pleasant. Vivian even gave me a personal recipe for Vietnamese coffee. I can't recommend the place more. Professionalism and affection. Rank 10!

The hotel is in a great location for both the cultural centre of Hoi An and the beach (although for the beach you would require a taxi or bike). The area is quiet and has some small eating places but well within walking distance of the main Old Town area. Our room (508) was beautifully decorated with a lovely bathroom, hardwood floors a TV and a small balcony with furniture, overlooking the beautiful pool. The bed was extremely comfortable and we slept really well (it’s a quiet neighbourhood). There was a safe/minibar and a wardrobe and good lighting all in good working order. All of the staff were so friendly and helpful and they go out of their way to ensure you have a good stay, nothing is too much trouble. Breakfast is good, plenty of choice, great bread. The rooms are cleaned to a high standard, bikes are offered free to use if required.

I liked how hospitable the staff were. They offered me a complimentary drink upon checking in. The hotel breakfast was great. It offered many different options, both Western and Asian. My room and the hotel decor were beautiful. I loved the look of the pool area (great for IG photos). I really loved the mattress in my room. It was one of the most comfortable mattresses I've ever slept on. The location of the hotel is on the outskirts of Hoi An's Old Town area. If you wanted to walk or ride a bike it wouldn't take you that long to reach the center.

This has to be the best hotel that I have ever stayed in. Staff were very attentive, friendly, welcoming and engaging. Each morning at breakfast they asked my plans for the day and asked if I enjoyed what I had said I was doing the previous day. The food was excellent, the spa was brilliant and so relaxing. The rooms were clean bright airy and offered good views. The roof top bar was so nice and offered great views also and a relaxing escape from the busy streets of the ancient old town. When I was at breakfast on the last day, the front desk supervisor who spoke to me every morning asked where I was going after I checked out and arranged a taxi to the airport for me. When going to the taxi, the receptionist walked me to the door of the taxi opened the door and told me to take care! If you are coming to Hoi an this should be your hotel of choice.

The hotel and staff were fantastic. We would recommend this hotel to anyone wanting to stay in Hoi An old town as it is so close to everything that you want/need to see. There is some great street food in the vicinity. We had breakfast at the hotel each morning of our 7 night stay, so much to choose from. All the staff were fantastic, very friendly and informative, each gave their own special touch so not needing to give accolades to any particular individual as they were all outstanding. Congratulations to you all. Loved our stay here and would highly recommend this establishment to anyone.